How do I set up my class timetable?
Once. You create recurring classes and sessions, give each time slot its number of spots, and the timetable repeats week after week. One-to-one sessions sit in the same calendar as group classes.
Members see the open spots and book with one tap. When a class is full, it shows as full, and the waiting list takes over.
What happens when someone cancels?
The waiting list moves up on its own. When a spot opens, the next person on the list takes it, so a cancellation at 07:00 doesn't leave an empty bike in the 08:00 class.
Nobody at reception has to ring round or send messages to fill the spot. The waiting list (some call it the waitlist) does the work for you, class after class.
Can I set my own cancellation rules?
Yes. You set the cancellation window, and it applies to every booking, whether it was made in the app or at reception. Members can cancel in the app up to the deadline you set, and not after, so there are no arguments at the desk.
Late cancellations stop being a discussion and become a rule everybody knows from the start.
Can I sell class packs, drop-ins and memberships?
Yes, in the same app members book with: it is also your gym membership software. Sell monthly memberships, class packs and drop-in classes, with instalments where you want them. The money is paid straight into your bank account.
Discount codes and gift cards help with launches and quiet months. Outstanding balances and reminders take one tap.
How do members check in to the class?
With the QR code on their phone or in their Wallet. They show it at the door or scan it at the turnstile, and the visit is logged. No paper register and no cards to hand out.
Leads and trials can be booked and checked in at reception too, up to the first purchase.
Is it only for booking, or does it run the whole studio?
It is free gym management software that runs the whole business: class booking, payments, check-in, workout plans with exercise videos, chat with members, announcements and challenges, and the members at risk of leaving before they go.
There is no subscription and no tier. The only thing a member may pay on top of your price is a small service fee when they buy in the app, shown before they pay. Members with Plus or the Pass pay none, and you can choose to cover it yourself.